A selection of production systems, operational software, analytics dashboards and location-based solutions engineered for real business workflows.
5 Featured Systems·Production & Operational Case Studies·Client Privacy Protected
Custom Software·Flagship Build·Production System
Client details withheld for privacy
01
Fuel Pump Operations ERP
A centralized operations platform uniting daily fuel sales, nozzle activity, credit transactions, inventory and multi-tier reporting into one connected workflow.
The Operational Challenge
Day-to-day fuel station operations involved multiple connected activities, including fuel sales, nozzle meter readings, lubricant stock, customer credit, and supplier settlements, that were recorded across disconnected paper logs and spreadsheets, creating daily reconciliation delays and audit gaps.
Engineered Architecture
SoftAnalytics designed an operations platform structured around the retail fuel station lifecycle. It automates daily meter reconciliation, tracks dip variances against volume temperature expansions, reconciles cashier POS collections, and generates structured vehicle credit statements.
Architecture ArchitectureStatus: Production
Layer 01 // Hardware & DispensersTelemetry
12 Multi-Product Nozzles · Meter Readings · Dip Chart Calibrations
Outcome: A single connected operational system that eliminated manual reconciliation lag, provided zero-leakage shift audits, and structured commercial fleet credit management into a reliable daily workflow.
GIS & Location Intelligence·Spatial Application
Public Project Showcase
Spatial Telemetry // Guwahati Metro IndexCoordinates: 26.1445° N, 91.7362° E
02
Location Advantage & Proximity Report
An interactive spatial intelligence application evaluating real-world facility accessibility, road network distances, and location advantages.
The Spatial Challenge
Understanding the practical advantage of a location requires more than plotting points on a map. Essential facilities, including transport hubs, healthcare, commercial centers, and educational institutions, need to be evaluated in terms of actual road-network routing, accessibility buffers, and travel times.
What We Built
An interactive Web GIS report interface featuring dynamic category filters, turn-by-turn routing distance matrices, and isochrone catchment analysis to demonstrate practical spatial feasibility to evaluators and investors.
Spatial Evidence LayersLive Web GIS
Layer 01 // Isochrone Travel ContoursCatchment
5m, 10m & 15m pedestrian and vehicular travel time buffers
Layer 02 // Network Routing TopologyRoad Network
Turn-by-turn road distance analysis vs Euclidean straight-line radius
Layer 03 // Amenity Proximity IndexAccessibility
Proximity scoring for Transit, Healthcare, Commercial & Education
Outcome: A clear visual and analytical tool for evaluating and communicating spatial accessibility to stakeholders.
A custom business application structured around the end-to-end fuel delivery lifecycle, replacing ad-hoc coordination with a single operational view.
The Operational Challenge
Fuel-delivery operations required structured coordination across order indents, tanker allocations, driver dispatch, and delivery fulfillment to prevent scheduling bottlenecks and disorganized records.
Route verification, delivery status tracking & arrival verification
STEP 04
Fulfillment & Audit
Metered delivery receipts, digital sign-off & automated ledger drawdown
Outcome: A purpose-built system created around the client’s actual delivery process rather than forcing the workflow into generic software.
Data & Analytics·BI Dashboard
Analytics Showcase
04
Call Center Trends Dashboard
A consolidated analytics dashboard transforming multi-metric call records into clear operational insights, resolution tracking, and agent performance comparisons.
89.2%Answer Rate (5k+ Calls)
74.8%First Contact Resolution
4m 12sAverage Handle Time
4.2 / 5.0Customer CSAT Score
The Analytical Problem
Call-center performance needed to be understood across complex multi-dimensional data: call volume trajectories, answer rates, first-contact resolution, customer satisfaction, and individual agent performance.
Analytics Architecture
Consolidated multi-shift telemetry to detect call abandonment spikes, resolution speed across inquiry classifications, temporal seasonality patterns, and individual agent efficiency benchmarks.
Outcome: A consolidated visual view for examining call-center activity and comparing operational performance across time and agents.
A structured public web portal designed for extensive organizational content, public accessibility, and hierarchical information delivery.
The Information Challenge
The institution required a structured public portal capable of organizing extensive departmental updates, programmatic publications, and public resources under a coherent navigational structure.
What We Built
A content-heavy institutional website with structured navigation, accessible reading typography, categorized publication archives, and high-performance server-side rendering across devices.
ROOT //Institutional Portal & Public Mission Overview
